SIMMARIX Services

Systems Operations

Local Distribution Company (LDC)

LDC's can use SIMMARIX to develop detailed usage pattern information on specific sites or groups of sites to design distribution or transmission rates/tariffs. Utilizing the load profiles, LDC's could then conduct "what if?" analyses of different rate options to ensure they were within their revenue requirements for the different rate classes. An LDC, allowing access to SIMMARIX by their end-use customers, can reduce the time spent by a customer care representative explaining billing errors or load usage patterns. Another advantage of allowing end-use customer access to their data, is that the number of meter data requests to the LDC should be reduced.

 

Energy Service Provider (ESP)

ESP's can use SIMMARIX to develop detailed usage pattern information on specific sites or groups of sites to design retail or wholesale rates/tariffs. Utilizing the load profiles, ESP's could then conduct "what if?" analyses of different rate options to ensure they were within their revenue requirements for the different rate classes. An ESP utilizing the "what if "capabilities of Simmarix could determine which of their rates best fits for a potential site or group of sites.

SIMMARIX using detailed usage information and billing determinants can calculate and generate an unbundled bill and/or customized bill for ESP's simplest customers all the way up to large commercial and industrial customers using complex and customized rate structures. Bill types and billing periods can be tailored based upon contracts and presented nearly instantaneously over the Internet or transferred directly into a customer information system.

It is possible fro an ESP to load meter data for their entire book of business and verify the invoice for transportation charges.

One of the features of the SIMMARIX solution is that it can be easily re-branded in ESPs own colour schemes and logos providing a value add service to strategic accounts. An end-use customer using a user id and password logins via the ESP's web site to gain access to select features. ESPs have a cost-effective and easy-to-use web system to post and present usage data for commercial and industrial meters for reporting and analysis. This type of re-branded access reduces time spent by ESP customer service representatives resolving billing issues and allows them to better manage strategic accounts.

End-Use Customer (EUC)

EUC's utilizing thier detailed usage pattern information could conduct "what if?" analyses on different rate options presented to them from various ESPs to determine the best fit. EUCs having detailed information at their finger tips would be well positioned to negotiate with prospective ESPs and ensure the stay within their budget envelope for energy costs.

EUCs using their meter data and billing determinants can generate an in house version of the ESP invoice to verify it's correctness. An EUC with this information on their desk top could significantly reduce potential billing dispute periods or perhaps eliminate them completely

 

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